Home / Quality Assurance

Quality Assurance

Maintaining Excellence Everyday

Each Clean-Tech program is customized to the building being served.  We consider many factors when designing the program, including desired cleaning outcomes, building types, density, traffic patterns and floor care needs.  While these factors are all critical to proper program design, only a standardized, systematic quality assurance program can ensure successful inspections and ongoing customer satisfaction.

We understand that the ultimate judges of our performance are the staff and other visitors who populate your facility every day.  We strive to provide a clean, healthy and safe environment to enrich the lives of those we serve.


Verifying cleaning outcomes through regular visual inspections is critical to ensuring the work is being performed in accordance with the defined scope of work.  We perform regular inspections at every facility we serve, with the goal being to comprehensively inspect the full facility on a monthly basis.  These inspections provide an objective measurement of our success in delivering desired outcomes.  Inspection scores are recorded and stored to deliver detailed reporting and trend analysis to our partners.  For further validation and collaboration, we encourage periodic joint inspections with Facilities Department management.  These joint inspections ensure integrity in the process and help create a collaborative approach to implementing corrective measures when deficiencies are identified.

Quality Assurance


Clean-Tech utilizes CleanTelligent, a cloud-based tool which enables our on-site leadership team to continuously monitor and measure cleaning results through regular inspections.  This systematic approach allows for coaching opportunities and collaborative program modifications in order to optimize outcomes.

Benefits of CleanTelligent

Clients Submit Messages/Surveys
All Responsible Personnel Immediately Get Notified
Your Messages Are Sent to Management, if Not Responded to Promptly
Clients Get Responses
We Perform Inspections
We Review Performance Reports
We Improve Customer Service
Clients Have a Quick and Simple Way to Document Information
We Are Immediately Notified of Documented Information
Clients Receive Responses to Their Logged Messages

Looking For A Custodial Partner?