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Quality Assurance

Maintaining Excellence Everyday

Each Clean-Tech program is customized to the building being served.  We consider many factors when designing the program, including desired cleaning outcomes, building types, density, traffic patterns and floor care needs.  While these factors are all critical to proper program design, only a standardized, systematic quality assurance program can ensure successful inspections and ongoing customer satisfaction.

We understand that the ultimate judges of our performance are the staff and other visitors who populate your facility every day.  We strive to provide a clean, healthy and safe environment to enrich the lives of those we serve.

Inspections

Verifying cleaning outcomes through regular visual inspections is critical to ensuring the work is being performed in accordance with the defined scope of work.  We perform regular inspections at every facility we serve, with the goal being to comprehensively inspect the full facility on a monthly basis.  These inspections provide an objective measurement of our success in delivering desired outcomes.  Inspection scores are recorded and stored to deliver detailed reporting and trend analysis to our partners.  For further validation and collaboration, we encourage periodic joint inspections with Facilities Department management.  These joint inspections ensure integrity in the process and help create a collaborative approach to implementing corrective measures when deficiencies are identified.

Quality Assurance

GoSpotCheck

Clean-Tech utilizes GoSpotCheck, a comprehensive cloud-based program which enables our on-site leadership team to continuously monitor and measure cleaning results through regular inspections.  This systematic approach allows for coaching opportunities and collaborative program modifications in order to optimize outcomes.

Benefits of GoSpotCheck

Time & Date Stamping

Photo Verification

E-Requests

Real-Time Reporting

Clear Communication

Sample QA Reports: Deficiencies by Type, Deficiencies by Date, Work Orders Created & By Whom, Percentage of Work Orders Created in Less than One Week

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